Privacy Policy

This web site is owned and operated by isoassured Ltd. isoassured Limited is a company registered in Scotland - registration No. SC383220, registered address is 69-73 Crossgate, Cupar, Fife, KY15 5AS.

We have procedures in place for the protection of personal information and comply in full with relevant data protection legislation. The web site is hosted in the UK and your personal data is held securely on this web site and also on our computer network. We make use of Dropbox when providing remote assistance and consultancy and we will not use or transfer any documents you provide for this purpose out of Dropbox - https://www.dropbox.com/en_GB/privacy.

The web site uses cookies and may collect computer identification data and we also collect the personal data of all subscribers including details required for payment processing. We no not collect or store bank or credit card details and use third party providers to collect and manage this data.

Card payments are completed by stripehttps://stripe.com/gb/privacy 

Direct Debit payments are processed by GoCardlesshttps://gocardless.com/privacy/ 

We have procedures in place for the protection of personal information and comply in full with relevant data protection legislation.

Personal Information we collect
We collect and hold details collected during our checkout process and retain the information of all current and past site subscribers. If you enquire about our goods / services or have done business with us in the past we may hold some personal information about you such as telephone number or email. We will only use the personal information we hold for the purpose it was collected. We will never sell your data or share it with 3rd parties who might use it for any other purpose.

Use of personal information

We may contact you to let you know about updates to the alphaZ documents package and other relevant updates to the web site. If you do not wish to be contact you can remove your contact details from your account or contact us to request your account be deleted. If you have subscribed to our newsletter which is managed using  mailchimphttps://mailchimp.com/legal/privacy/ you will receive any newsletter mailings and can unsubscribe from the newsletter at any time.

If you have arranged for remote assistance or consultancy we will pass your contact details to the consultant assigned to assist you who will be from our network of approved consultants and may not directly be employed by isoassured. The shared Dropbox folder will also be shared with the consultant but you will be able to view and emend the sharing options for any shared folder setup. 

Data Retention - we will only hold personal data as long as we need it and we have systems in place for management and retention of data.
Data Subject Access - please contact us if you wish to know whether we hold any personal data about you, if you wish the data we hold about you to be updated or if you would like us to erase your data.

This policy is reviewed on an ongoing basis and formally reviewed at least annually and the latest version will always be available on this web page. Any questions about your personal data or this policy should be directed to The Data Protection Officer at dpo@az-documents.co.uk

Cookies 

General Use
We use cookies on this website. Cookies are small data files that are served by our platform and stored on your device. This site uses cookies served directly from this site or from third parties for a variety of purposes including the correct operation and personalisation of the web site. Also, cookies may also be used to track how you use the site to target ads to you on other websites via google adwords.

Third Parties
This website may also third-party services which may also place cookies. Some of these services include but are not limited to: Google, social network sites, security firewalls and service providers. These services may also collect and use anonymous identifiers such as IP Address, HTTP Referrer, Unique Device Identifier and other non-personally identifiable information and server logs.