Privacy Policy

This web site is owned and operated by isoassured Ltd.
isoassured Limited is a company registered in Scotland - registration No. SC383220
Registered address - 69-73 Crossgate, Cupar, Fife, KY15 5AS
email: info@isoassured.co.uk

Full privacy policy is available here - isoassured.co.uk/privacy.html

In addition to the above privacy policy this privacy policy is a privacy notice summarising our use of personal data and providing further information about the personal data collection and processing activities specifically relating to this web site to provide a clear and transparent overview of our use of personal data.

We have procedures in place for the protection of personal information and comply in full with relevant data protection legislation. The web site is hosted in the UK and your personal data is held securely on this web site and also on our computer network and software systems.

Personal Information we collect on this web site
This web site collects information about site visitors including IP address, web browser, operating system details, Internet Service Provider, location, cookies and other tracking information.

If you enquire about our services, contact us or have done business with us in the past we may hold some personal information about you such as name, telephone number and email.

We make use of Dropbox when requesting files for review or when sharing documents prepared as part of a document preparation package and we will not use or transfer any documents you provide for this purpose out of Dropbox - https://www.dropbox.com/en_GB/privacy.

The web site uses cookies and may collect computer identification data and we also collect the personal data of all subscribers including details required for payment processing.

We collect and hold details collected during our checkout process and retain the information of all current and past site subscribers.

We do not collect or store bank or credit card details and use third party providers to collect and manage this data;

Card payments are completed by stripehttps://stripe.com/gb/privacy 

Direct Debit payments are processed by GoCardlesshttps://gocardless.com/privacy/ 

We have procedures in place for the protection of personal information and comply in full with relevant data protection legislation.

 

Use of personal information

We may contact you to let you know about updates to the alphaZ documents package and other relevant updates to the web site. If you do not wish to be contacted you can remove your contact details from your account or contact us to request your account be deleted. If you have subscribed to our newsletter which is managed using  mailchimphttps://mailchimp.com/legal/privacy/ you will receive any newsletter mailings and can unsubscribe from the newsletter at any time.

If you have arranged for remote assistance or consultancy we will pass your contact details to the consultant assigned to assist you who will be from our network of approved consultants and may not directly be employed by isoassured. The shared Dropbox folder will also be shared with the consultant but you will be able to view and amend the sharing options for any shared folder setup. 

Data Retention - we will only hold personal data as long as we need it and we have systems in place for management and retention of data.

Data Subject Access - please contact us using the contact details listed at the start of this notice if you wish to request a copy of your personal information or to exercise any other rights with regards your personal data.
We will respond to all data subject access requests and will do so within one month and in line with all legally mandated time limits.

There is no charge for responding to access requests unless your request is deemed to be unfounded or if you have made numerous request which we consider to be excessive, in which case, we may notify you of a reasonable admin fee to be charged for completing the request.

You also have the right to complain to the appropriate authority for data regulation if you are unhappy with how we have used your data.

We will only use the personal information we hold for the purpose it was collected. We will never sell your data or share it with 3rd parties who might use it for any other purpose.

This policy is reviewed on an ongoing basis and formally reviewed at least annually and the latest version will always be available on this web page.

If you have any comments or questions about this privacy notice or your personal data please contact us using the details at the start of this policy.

Cookies 

General Use
We use cookies on this website. Cookies are small data files that are served by our platform and stored on your device. This site uses cookies served directly from this site or from third parties for a variety of purposes including the correct operation and personalisation of the web site. Also, cookies may also be used to track how you use the site to target ads to you on other websites via google adwords.

Third Parties
This website may also third-party services which may also place cookies. Some of these services include but are not limited to: Google, social network sites, security firewalls and service providers. These services may also collect and use anonymous identifiers such as IP Address, HTTP Referrer, Unique Device Identifier and other non-personally identifiable information and server logs.