ER1 Issues Actions Register

File Reference : ER1 Issues Actions Register
Date File Updated 01/07/2022
File Format MS Excel
No. of files 1
Category Registers
Tags: ISO 9001, ISO 14001, 4.4, 5.1, 6.1, 7.1, 8.1, 8.2, 8.3, 8.5, 8.7, 9.1, 9.2, 10.1, 10.2, 10.3
  • £35.00


Simple to use but comprehensive and intuitive issues register.

This register can be used to log all issues including all aspects of investigation and action taken or completed in conjunction with the problems form.

The issue register can be used to log problems, complaints, nonconforming outputs, issues, opportunities for improvement, actions and audit findings. Once issues are logged this register can be used to track the issue and record actions taken against the issue.

As well as listing all issues including details of who has been assigned responsibility, due date, and status, the issue register also includes optional analysis fields where category and significance can be logged with a separate statistical analysis sheet for reviewing and analysing the issues raised.

Further review and analysis is also possible using the built in root-cause-analysis for comprehensive review of causal factors and root cause.

ISO Consultant 14/02/2020

This issue register is very useful for logging findings from internal audits and other IMS related actions.

I also find that many companies find they no longer need to use their problems form at all once they start using this issues register as it is simpler and easier to just log all the issues on the register.

Clients and Auditors like the 'Statistical Analysis' page as this shows trends using colourful charts and the output data is a very useful for use as a measurable and quantifiable management system objective with very little effort.

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