|File Reference :||ER5 Feedback Analysis Register|
|Date File Updated||11/10/2019|
|File Format||MS Excel|
|No. of files||1|
|Category||Registers||Tags: ISO 9001, 5.1.2, 9.1.2|
This register can be used to log responses to customer questionnaires.
Designed to correspond to F-Q12 - Customer Questionnaire, the column headings on 'Feedback Data' data input sheet match the questions on the F-Q12 feedback form template so that responses can be quickly and easily logged including details of any comments.
Entered data can then be reviewed on the Analysis sheet which compiles and displays scored average ratings and also graphical charts to visually review any trends.
Analysis sheet allows date range to be specified and will only display data from the entered date range to show trends or rating for a particular time frame.
Feedback analysis can then be exported or used for other reports for review and analysis of customer feedback.